Privacy policy

Responsible body within the meaning of the data protection laws, in particular the General Data Protection Regulation (GDPR), is:

Königliche Porzellan Manufaktur Nymphenburg GmbH & Co. KG
Nördliches Schlossrondell 8
80638 Munich

Telephone: +49 (0) 89 179 197 0
Fax: +49 (0) 89 179 197 50
Email: info@nymphenburg.com

Managing Director: Anders Thomas
Register Court: Munich district court
Register number: HRA 48197
VAT ID No: DE130262368

YOUR RIGHTS AS A DATA SUBJECT

You can exercise the following rights at any time using the provided contact details of our data protection officer:
• Information about your data stored by us and its processing,
• Correction of inaccurate personal data,
• Deletion of your data stored with us,
• Limitation of data processing to the extent that we are not permitted to delete the data due to our legal obligations,
• Objection to our processing of your data and
• Data portability, to the extent that you have consented to data processing or have concluded a contract with us.

If you have provided us with consent, you can revoke this at any time with effect for the future.

You can contact the supervisory authority responsible for you at any time with a complaint. The responsible supervisory authority responsible for you will depend on the state in which you have your domicile, your work or in which the alleged violation took place. A list of supervisory authorities (for the non-public sector) can be found together with the appropriate addresses at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

PURPOSES OF DATA PROCESSING BY THE RESPONSIBLE BODY AND THIRD PARTIES

We process your personal data only for the purposes stated in this privacy policy. There is no transfer of your personal data to third parties for purposes other than those stated. We pass your personal data on to third parties only if:

• you have given your express consent for us to do so,
• the processing is necessary for the handling of a contract with you,
• the processing is required for the fulfilment of a legal obligation,

the processing is necessary to protect legitimate interests and there are no grounds for assuming that you have an overriding, legitimate interest in the non-disclosure of your data.

DELETION OR BLOCKING OF DATA

We adhere to the principles of data avoidance and data minimisation. We save your personal data for only as long as it is required to fulfil the purposes stated here or as envisaged by the various retention periods stipulated by the legislator. Once the respective purpose no longer applies or upon expiry of these periods, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

COLLECTION OF GENERAL INFORMATION WHEN VISITING OUR WEBSITE

When you access our website, information of a general nature is automatically captured via a cookie. This information (server logfiles) contains, for example, the type of web browser, the operating system used, the domain name of your internet service provider and similar. This involves only information that cannot be associated with your person.

This information is technically necessary in order to be able to provide your correctly with the website content you have requested and is in every case generated through use of the internet. It is used in particular for the following purposes:

• to ensure the smooth connection to the website,
• to ensure problem-free use of our website,
• to evaluate system security and stability, and
• for other administrative purposes.

The processing of your personal data is based on our legitimate interests from the above-mentioned purposes to collect data. We will not use your data to make associations with your person. Recipients of the data are solely the responsible body and, where applicable, the processor.

Anonymous information of this kind is evaluated statistically by us for the purposes of optimising our internet presence and the underlying technology.

COOKIES

Like many other websites, we use so-called "cookies". Cookies are small text files transferred from a website server to your hard drive. We thereby automatically receive certain data such as your IP address, browser used, operating system and your connection to the internet.

Cookies cannot be used to start programmes or transmit viruses to your computer. Based on the information contained in the cookies, we can make your navigation easier and enable the correct display of our websites.

The data collected by us will never be passed on to third parties or associated with personal data without your consent.

Of course you can generally use our website without cookies. Internet browsers are frequently set up to accept cookies. You can generally deactivate the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to find out how to adjust these settings. Please note that individual functions of our website may be disabled if you deactivate the use of cookies.

PROVISION OF PAID SERVICES

We require additional data for the provision of paid services, for example payment details, in order to complete your order. We save this data in our systems until the statutory retention periods have expired.

SSL ENCRYPTION

In order to safeguard the security of your data during transmission, we use corresponding, state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

NEWSLETTER

Based on your express permission, we will send you our newsletter at regular intervals or comparable information by email to the email address you provided.

The provision of your email address is sufficient to receive the newsletter. When you register for our newsletter, the data provided by you will be used exclusively for this purpose. Subscribers may also be informed by email about circumstances that are relevant for services or the registration (e.g. changes to the newsletter service or technical matters).

For effective registration, we require a valid email address. In order to check that a registration is actually made by the owner of an email address, we use the “double opt-in” procedure. To this end, we log the ordering of the newsletter, the sending of a confirmation mail and the receipt of the response required by it. Further data is not collected. The data will only be used for sending the newsletter and will not be passed on to third parties.

You can withdraw your consent to the saving of your personal data and its use for sending the newsletter at any time. You will find the corresponding link in every newsletter. In addition, you can also unsubscribe at any time directly on the website or inform us of your request to do so by using the contact details at the end of this privacy notice.

CONTACT FORM

If you contact us by email or using the contact form for questions of any nature, you provide us with your voluntary consent for the purposes of contacting you. The provision of a valid email address is required for this. This serves to allocate the enquiry and the subsequent reply it. The provision of further data is optional. The enquiry made by you will be saved for the purposes of processing the enquiry or any follow-up questions. After settling the enquiry made by you, personal data will be deleted.

USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a Web analysis service of Google Inc. (hereinafter "Google"). Google Analytics uses so-called "Cookies", text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this site is generally transmitted to a Google server in the USA and stored there. Due to activation of IP anonymisation on this Web site, your IP address is shortened by Google within Member States of the European Union or in other States party to the agreement on the European economic area. The full IP address is transferred to a Google server in the USA and truncated there only in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to provide further services to the website operator related to website activity and internet usage. The IP address transmitted from your browser as part of Google Analytics will not be matched with other data from Google.

The purposes of the data processing lie in the evaluation of the use of the website and in the compilation of reports on activities on the website. Then further, related services can be provided based on the use of the website. The processing is based on the legitimate interests of the website operator.

You can refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use all functions of this website to the full extent. Furthermore, you can prevent Google’s collection of data associated with your use of the website via cookies (including your IP address) and the use of this data by Google by downloading and installing the browser plug-in available under the following link: Browser add-on for deactivating Google Analytics.

In addition, or as an alternative to the browser add-on, you can prevent the tracking by Google Analytics on our pages by clicking on this link . Then an opt-out cookie will be saved on your device. This will prevent the collection of data by Google Analytics for this website and for this browser in the future for as long as the cookie remains installed in your browser.

GOOGLE ADWORDS

Our website uses Google Conversion Tracking. If you have arrived on our website via a Google ad, a cookie will be saved on your device by Google Adwords. The conversion tracking cookie is set when a user clicks on an ad delivered by Google. These cookies will expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not expired, we and Google can see that the user clicked on the ad and was directed to this page. Each Google AdWords customer receives a different cookie. This means that cookies cannot be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. The customers find out the total number of users who have clicked on the ad and were redirected to the page with the conversion tracking tag. They do not, however, receive any information with which the user can be personally identified.

If you do not want to participate in tracking, you can refuse the saving of the cookie that is necessary – either by adjusting your browser settings, generally deactivating the automatic saving of cookies or setting your browser to block cookies from the “googleleadservices.com” domain.

Please note that you may not delete the opt-out cookie for as long as you want to block the collection of measurement data. if you delete all cookies in your browser, you will have to save the respective opt-out cookie again.

USE OF GOOGLE REMARKETING

This website uses the remarketing feature of Google Inc. This function is used to present website visitors within the Google network interest-based advertisements. A so-called "Cookie" is stored in the website visitor's browser, making it possible to recognise the visitor when he/she accesses websites that belong to the Google advertising network. Visitors may be shown advertisements on these pages that relate to content that the visitor previously accessed on websites that use the Google Remarketing function.

According to information from Google, no personal data is collected in this process. If you want to refuse the Google Remarketing function, you can generally deactivate this by making the appropriate settings adjustments at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to adapt this privacy policy to ensure that it always meets the current legal requirements or to integrate changes to our services into the privacy policy, e.g. for the introduction of new services. The new privacy statement will then apply to your next visit.

QUESTIONS TO THE DATA PRIVACY OFFICER

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organisation:

Linda Rust email: l.rust@nymphenburg.com