Skip to content
Log in
EN DE
Cart
Log in
EN DE
Cart
  • Collections
    • Service
      • Adonis
      • Bavaria
      • belle époque
      • Global Service
      • Golden Age
      • haute couture
      • Lightscape
      • Mare Nostrum
      • Orion
      • Pearl
      • Rococo
      • coral
      • Lotos
      • Show all
    • tableware
      • Plate
      • Cups & Beaker
      • Bowls
      • Jugs & Carafe
      • Platters
      • Sets
      • Tureen
      • Sugar bowls
    • Decoration
      • Figures
      • Accessories
      • Vases
      • Candlelight
      • Table flowers
      • Bowls
    • Cooperations
      • Reisetbauer x Nymphenburg
      • Tantris
      • Allude x Nymphenburg
    • Garden
  • Gifts
    • Personalities
      • For couples
      • For her
      • For Him
      • For mothers
      • For fathers
    • occasions
      • Birthday
      • Hochzeit
      • Anniversary
      • Christening
      • Mother's Day
    • Celebrations
      • Holidays
      • Easter
      • Thanksgiving
      • New Year
      • Garden party
    • The special
      • Vouchers
      • Personalize
      • Sets
  • Architektur
  • Inspiration
  • Art & Design
    • Designer
      • Hella Jongerius
      • Ruth Gurvich
      • All designers
    • Artist
      • Judy Ledgerwood
      • Michael Pendry
      • All artists
    • Art Room
      • Current exhibition
  • Manufactory
    • History
      • House Wittelsbach
      • Directors
    • Arts and Crafts
      • Quality promise
      • Manu factum
      • Insight into the production
      • Workshops
  • Magazine
  • EN
Log in
  • Facebook
  • Pinterest
  • Instagram
  • YouTube
Nymphenburg
  • Collections
    • Service
      • Adonis
      • Bavaria
      • belle époque
      • Global Service
      • Golden Age
      • haute couture
      • Lightscape
      • Mare Nostrum
      • Orion
      • Pearl
      • Rococo
      • coral
      • Lotos
      • Show all
    • tableware
      • Plate
      • Cups & Beaker
      • Bowls
      • Jugs & Carafe
      • Platters
      • Sets
      • Tureen
      • Sugar bowls
    • Decoration
      • Figures
      • Accessories
      • Vases
      • Candlelight
      • Table flowers
      • Bowls
    • Cooperations
      • Reisetbauer x Nymphenburg
      • Tantris
      • Allude x Nymphenburg
    • Garden
  • Gifts
    • Personalities
      • For couples
      • For her
      • For Him
      • For mothers
      • For fathers
    • occasions
      • Birthday
      • Hochzeit
      • Anniversary
      • Christening
      • Mother's Day
    • Celebrations
      • Holidays
      • Easter
      • Thanksgiving
      • New Year
      • Garden party
    • The special
      • Vouchers
      • Personalize
      • Sets
  • Architektur
  • Inspiration
  • Art & Design
    • Designer
      • Hella Jongerius
      • Ruth Gurvich
      • All designers
    • Artist
      • Judy Ledgerwood
      • Michael Pendry
      • All artists
    • Art Room
      • Current exhibition
  • Manufactory
    • History
      • House Wittelsbach
      • Directors
    • Arts and Crafts
      • Quality promise
      • Manu factum
      • Insight into the production
      • Workshops
  • Magazine

Item added to your cart

  1. Home
  2. Return
Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

Return

The return of the received goods is possible without giving reasons within two weeks by returning the goods. The period begins after receipt of the return instruction in text form (e.g. as letter, fax, email), but not before receipt of the goods by the recipient. To meet the deadline, it is sufficient to send the goods or the return request in time to:

Porzellan Manufaktur Nymphenburg, Menzinger Straße 7-9, D-80638 Munich, Germany.

The return shipment is at our risk and expense.

Consequences of return: In the event of an effective return, the services received by both parties must be returned and any benefits derived (e.g. advantages of use) must be surrendered. In the event of deterioration of the goods, compensation may be demanded. This does not apply if the deterioration of the goods is exclusively due to their inspection - as it would have been possible for you in a store. In addition, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the goods by not using the goods as your property and refrain from doing anything that would reduce their value. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the return request, for us with their receipt.

Exclusion of revocation: The right of return does not apply to goods that are made to the customer's specification (e.g. with personal monogram) or if you are an entrepreneur and act in the exercise of your commercial or independent activity.

Invalid password
Enter
Nymphenburg Insights, News & Events

100% handmade
in Munich

Sustainable
Production

Porcelain painting
protected cultural property by
German UNESCO Commission

Avant-garde
in art & design
since 1747

Owner-managed
company


  • Customer Service
    • Custom made
    • Personalize
    • Care
    • Consultation appointment
    • Vouchers
  • FAQ
    • Shipping
    • Return
    • Payment
    • Archiv
  • Contact
    • Flagship store
    • Press
    • Specialist planning
    • Events
  • Company
    • Nymphenburg World
    • Career
    • Nymphenburg Residence
  • Legal information
    • Cookies
    • Data privacy
    • GENERAL TERMS AND CONDITIONS
    • Imprint

Nymphenburg
© Nymphenburg 2023
  • Choosing a selection results in a full page refresh.
English
  • English
  • German